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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rita Carter

Rita Carter

May 30, 2025

5  out of  5
rating by Rita Carter
"State Farm Ryan was great helping me get started with my insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cade Snitker

May 30, 2025

5  out of  5
rating by Cade Snitker
"Ryan couldn’t have made my life easier helping me choose the best coverage. Thoroughly explained while wasting no time. Best experience I’ve had with an insurance company."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Fenske

May 15, 2025

5  out of  5
rating by Michael Fenske
"I heard of how State Farm paid on claims and family members recommended them, so I took my farm and home policy to Robyn Cooper for a quote. I was very happy. Most of my coverage was doubled, with less of a premium than I was paying with my previous insurance. I am now switching my auto policy to State Farm!!! Thank you."
We responded:
" Michael, we greatly appreciate the 5 Star rating and kind words reflecting on the agency. We value our customers and strive to provide them with the service and care they expect and deserve! Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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Tina Powell

May 14, 2025

5  out of  5
rating by Tina Powell
"Awesome?"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Matthew Briscoe

May 9, 2025

5  out of  5
rating by Matthew Briscoe
"Been with State Farm for 15 years and they are amazing"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tina Adams

May 7, 2025

5  out of  5
rating by Tina Adams
"Kennedy was great. She helped me with everything I needed and somethings I hadn't considered. She was also very kind and patient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miles Blackman

May 6, 2025

5  out of  5
rating by Miles Blackman
"I had some issues with having an old policy number when trying to file an emergency roadside service claim. I called and spoke with Kennedy & Mikayla at Shane's office who helped get me to the right spot. These ladies helped ease my frustration quickly and provided great service. I am very happy with the customer service at Shane's office and would recommend them for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jeff harp

May 1, 2025

5  out of  5
rating by jeff harp
"My wife and I were having some problems with a roof claim and out of frustration, I reached out to my insurance agent of many years, Shane Parker, Aurora State Farm location. Shane had always been helpful in the past and after explaining my problem to him, he got with the claims people and a week later, we had a complete and satisfactory resolution. Shane and his entire office staff really helped us and we are beyond grateful. We've been loyal State Farm clients for years. Because of the help Shane and his staff provided, we anticipate Shane Parker's agency will provide our insurance needs for many years to come!"
We responded:
"Thank you, Jeff! I greatly appreciate your 5-star rating and kind words reflecting on the agency. Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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DollFace

April 24, 2025

5  out of  5
rating by DollFace
"Ryan was great very helpful explained everything to me I'm glad I'm back with State farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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S Stellwagen

April 9, 2025

5  out of  5
rating by S Stellwagen
"Kennedy has been working with me on claims and has been wonderful great help to me"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mary Henson

April 9, 2025

5  out of  5
rating by Mary Henson
"Robin is extremely friendly and i enjoy visiting with her. Very accurate and we’ve trusted State Farm with all vehichles, farm equipment, and home. A+++"
We responded:
"Mary, i greatly appreciate the 5-star rating and kind words reflecting on the agency. We appreciate your loyalty to me, my team and our agency. Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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Maleia Mitchell

March 28, 2025

5  out of  5
rating by Maleia Mitchell
"I have used state farm for a while now. Never have i ever had anyone as kind, caring, and as helpful as Kenedy! In a time where I was at my wits end with my vehicles etc she gave me the best advice with the greatest deal! She is Absolutely amazing!I use them for my homeowners and auto policy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Haylie Bowers

March 26, 2025

5  out of  5
rating by Haylie Bowers
"They are extremely helpful when shopping for car insurance. Super kind and very patient with all my questions! Highly Recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dennis Dykstra

March 26, 2025

5  out of  5
rating by Dennis Dykstra
"Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Danette Zay

March 25, 2025

5  out of  5
rating by Danette Zay
"I am very pleased with the service I received at State Farm in Aurora. Ryan Harlem was extremely helpful and patient. Will highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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kristopher kuoppamaki

March 24, 2025

5  out of  5
rating by kristopher kuoppamaki
"Ryan Harlan, write it down! This gentleman sat down and helped me thoroughly. Got insurance and my safe and save set up in about 30 minutes. Super fair prices and spectacular service. I highly recommend Shane Parker’s State Farm agency. Ryan also helped me set up the Safe and Save app making it super easy to save money. Go check them out!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jason Oslund

March 24, 2025

5  out of  5
rating by Jason Oslund
"Have always had excellent experiences with Shane and never a problem with answering all questions in a timely matter"
We responded:
" Jason, I greatly appreciate the rating and kind words reflecting on the agency. Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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Lynn Brown

March 12, 2025

5  out of  5
rating by Lynn Brown
"Kennedy was very friendly and knowledgeable about the whole transaction. She went above & beyond helping me out with installing the app on my phone, as I am completely lost with technology!🥰🥰"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adam Vickery

February 12, 2025

5  out of  5
rating by Adam Vickery
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Burleson

February 11, 2025

5  out of  5
rating by Jeff Burleson
"Robin makes Insurance needs Easy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jerry Dillon

February 10, 2025

5  out of  5
rating by Jerry Dillon
"I went and visited with robin and she helped me with everything I needed. Overall great experience."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Susanna Wilson

January 31, 2025

5  out of  5
rating by Susanna Wilson
"Kennedy sat down with my husband and I for a review of our homeowners and auto policies. She was so nice, friendly and very knowledgeable. She explained everything clearly and we didn't feel rushed with her. We were able to make some changes that made us feel more comfortable and happy with our policies.It was well worth our time to have a sit down down with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jailyn

January 18, 2025

5  out of  5
rating by Jailyn
"Kennedy was so pleasant and helpful. She helped me with all my questions. I had not done my own auto insurance for five years, but recently lost my insurance broker. Kennedy explained everything perfectly and was very patient with me. Will definitely be seeking out help from State Farm in her branch when I need it."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jeff Hancock

Jeff Hancock

January 16, 2025

5  out of  5
rating by Jeff Hancock
"I was overpaying for auto insurance so I called and got a quote quickly I was able to get a better policy with better coverage and add renters insurance and roadside assistance all for less the half what I was paying for the lowest level of coverage I recommend these guys to anyone looking for honest quality insurance at a fair price"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sandy Fitzpatrick

Sandy Fitzpatrick

January 16, 2025

5  out of  5
rating by Sandy Fitzpatrick
"Due to a recent homeowners claim our previous insurance company declined to renew. Shane and Ryan went above and beyond to get us covered quickly and everything was explained in "non-insurance" lingo. Very happy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"